GETTING HELP
If at any time during the course you have questions or technical difficulties, please contact the office of Distance Education at distance-ed@fullerton.edu or call (714) 278-4752 between 8:00 AM and 5:00 PM, Monday through Friday, Pacific Standard Time.
If you need assistance while you are taking your online course, you should first determine if your problem is related to the course content or if it is a technical issue.
Contact your instructor if your question is related to the course content. If it is a technical question, contact one of the following:
Matriculated students contact the University IT Help Desk
Web Page: http://www.fullerton.edu/it/about_us/Help_Desk.asp
E-mail: helpdesk@fullerton.edu
Telephone: (714) 278-7777
University Extended Education students contact the Distance Education Support Desk.
Distance Education
University Extended Education
California State University, Fullerton
800 N. State College Blvd.
Fullerton, CA 92834
714-278-4752
714-278-7518
1-866-511-5991
Computer Requirements for Online Courses |
| Optimal | Minimal | |
| Operating System: | Windows XP or Macintosh OS X |
Windows ME or 2000 or Macintosh OX 9.1 |
| Processor: | 800MHz + | 450MHz |
| Memory: | 512MB + | 256MB |
| Plug-ins: | Adobe Acrobat PDF Reader |
|
| Browser: | Internet Explorer 6.0, Netscape 8.0, or Firefox 2.0 Apple Safari 1.2 or Navigator 7.1 for Mac |
Internet Explorer 5.5, Netscape 7.1, Firefox 1.5, or Apple Safari 1.0 |
| Display: | 1024x768 | 800x600 |
| Software: | Microsoft Office 2003 | Microsoft Office 2000, Open Office, Correl WordPerfect Suite |
| CD: | 24X | 12X |
| Internet Connection: | DSL/CABLE | DSL/Cable Modem |
| E-mail Account: | Required* | Required* |
| Sound Card: | Required | Required |
*A Cal State Fullerton email account is automatically created for students.
